At Franklin Automotive Support, we bring over 50 years of experience in the automotive industry. Our team offers deep insights and expert guidance across the automotive ecosystem. We proudly support a wide range of clients—including manufacturers, dealers, suppliers, and the independent aftermarket—as well as attorneys, especially in legal matters.
We’ve supported projects for:
Major U.S. and international automakers
National dealership networks
Tier 1 & Tier 2 suppliers
Law firms specializing in consumer protection and product liability
Client references available upon request.
Trusted By Leading Companies in the Automotive & Legal Industries
What We Do
Manufacturer Support Services
We provide an extensive suite of field support services for transportation industry manufacturers, including:
Vehicle surrender support for repurchased vehicles
Dealer audits and assessments (facilities, tools, warranty, training)
Recall and campaign investigations and repairs
Vehicle audits
Technical support and training
Your Trusted Partner in Automotive Litigation
Expert Inspection, Analysis & Testimony
We act as independent, unbiased expert witnesses in consumer automotive warranty litigation, specializing in Lemon Law cases. Our expertise covers:
Automotive engineering and dealership operations
Mechanical failure analysis and vehicle appraisal
Product liability and safety standards
Consumer protection laws and warranty disputes
We've provided Person Most Knowledgeable (PMK) deposition testimony and supported cases in a variety of legal forums including:
BBB arbitrations
State Attorney General cases
Independent arbitrations
State and Federal court cases
Class action lawsuits
We understand the importance of uncovering key documents and pertinent information that often elude even seasoned attorneys. Our keen eye for detail and exhaustive approach ensure that no stone is left unturned, thereby bolstering the strength of your case. By engaging our services early in the discovery stage, we facilitate the documentation of real damages, fault determination, and identification of fraudulent claims, thereby enhancing the likelihood of success.
Unlocking Hidden Value
Disclaimer: Franklin Automotive Support is not a law firm and does not provide legal advice. We provide expert witness and support services to legal professionals.
Technical Expertise
Our proficiency extends across the entire transportation spectrum, including cars and light trucks, medium & heavy-duty trucks, recreational vehicles (RVs), motorcycles, and boats, encompassing gasoline, alternative fuels, hybrids, and electric powertrains.
We provide expert insights across the full range of transportation platforms:
Passenger vehicles, light/medium/heavy-duty trucks
Motorcycles, RVs, and boats
Gasoline, diesel, hybrid, and electric powertrains
Alternative fuel vehicles
Comprehensive Legal Support
Beyond Lemon Law, we offer a variety of services to support legal professionals:
Technical research and writing
Document review and analysis
Auto valuation (diminished value, total loss)
Support for divorce, bankruptcy, or estate-related auto issues
Through years of experience, we've observed that attorneys well-versed in automotive-related claims recognize the pivotal role we play in securing favorable outcomes. The sooner we are engaged, the more profound our impact on the case trajectory. Partnering with Franklin Automotive Support means aligning with pioneers in the automotive industry. Our unwavering commitment to excellence, meticulous attention to detail, and proven track record of success make us the trusted ally you need to navigate the complexities of automotive litigation.
Partner with Franklin Automotive Support
With 35 years of experience at General Motors, 6 ASE Master classifications, World Class Technician status, and a comprehensive understanding of the automotive ecosystem, Franklin Automotive Support is your trusted partner for all your automotive support needs.
In addition to our extensive experience in the automotive manufacturing and aftermarket parts & repair industry, we bring a level of proficiency and mastery that is unmatched in the field of consumer automotive warranty litigation.
Contact Us
Get in touch with Franklin Automotive Support today to explore how we can support your endeavors. Contact us at the email address or phone number below or fill out the contact form below to request further information or acquire a current fee schedule.